An impasse is escalated to Headquarters USAF when it cannot be resolved by whom?

In situations where an impasse regarding logistics plans arises and cannot be resolved at a lower level, the proper course of action is to escalate the issue to Headquarters USAF. Major Commands (MAJCOMs) are responsible for overseeing a range of operational and logistical elements within their designated areas. When the personnel at the MAJCOM level, who have a broader purview and authority, are unable to find a resolution, it indicates that the issue is significant enough to require the attention of higher authorities at Headquarters USAF.

By involving Headquarters USAF, the organization leverages their resources, expertise, and governing authority to address more substantial or complex logistical challenges that fall outside the capability or authority of the lower resolution levels. This escalation process ensures that all parties involved receive the necessary support and that the logistical operations continue to function smoothly at a higher strategic level.

In contrast, the other roles mentioned, such as the support agreement manager, receiver, and finance department, are typically part of the immediate problem-solving processes and may lack the authority or resources to resolve critical logistics planning issues independently.