When an impasse cannot be resolved at base level, who addresses the issue next?

The resolution of an impasse at the base level is typically escalated to the support agreement manager and receiver. This person is responsible for managing the relationship between the supporting unit and the receiving unit, ensuring that all parties' needs and obligations are addressed. They have the expertise and authority to facilitate discussions and negotiations to find a viable solution that satisfies both parties and ensures continuity in logistics operations.

The support agreement manager and receiver are specifically tasked with the oversight of agreements that dictate the support and resources each unit provides to one another. When a disagreement reaches an impasse, this pair is best positioned to analyze the situation based on their understanding of the agreements and the operational needs involved.

In this context, other options such as the finance department, procurement officer, and logistics command do not have the same direct role in addressing operational conflicts between units regarding support agreements. While these entities may play important roles in the overall logistics process, they are generally not the point of first contact for resolving base-level disputes related to support. Their focus tends to lie in budgeting, procurement processes, or overseeing broader logistics strategies rather than the immediate resolution of on-the-ground issues.